Industry: IT automation and DevOps for enterprise clients Customer Environment: Mix of Windows and Linux servers, under management Challenges Encore needed full configuration management to cut down on manual tasks. This allowed them to put energy toward innovative solutions for implementing better, faster legacy environment automation. Solution Encore used Bolt to better orchestrate and streamline manual tasks for debugging, patching, and troubleshooting issues. Results • Significant decrease in client occurrences of issues with critical business impact • Engineer time redirected to revenue- driving activities • Better code management • Quicker introduction of new features and services • Freed up priority for developing and implementing new automation CASE STUDY Encore Technologi

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