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Enabling automation for a multi-national restaurant chain

Enabling automation for a multi-national restaurant chain

HCLTech
Pages 3 Pages

HCLTech implemented the iONA platform for a large quick-service restaurant to enable observability and automate operations. This solution provided a unified view of their IT landscape, reducing false alerts and automating 12% of tickets. It improved efficiency, reduced manual tasks, and enhanced customer experience.

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