Tata Communications helped Tata 1mg transform store operations by deploying the MOVE™ Video Analytics platform, which uses AI-driven insights to analyze customer behavior, optimize staff planning, and improve store layouts. This solution enabled real-time monitoring of footfall, dwell times, and customer demographics, enhancing both customer experience and operational efficiency. Additionally, Tata Communications’ platform improved safety and security through automated surveillance, enabling smarter inventory management and faster decision-making, driving a data-centric, seamless retail environment for better business outcomes.

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