Employee training ensures a successful migration for the Max Planck Society - HPE trains 1,600 administrative employees during Microsoft® migration
Employee training ensures a successful migration for the Max Planck Society - HPE trains 1,600 administrative employees during Microsoft® migration
4 PagesCase Study Objective To enable administrative employees to continue their work without disruption or difficulties after the migration to Microsoft® Windows® 7 and Office 2010 Approach Public tender for Microsoft Delta training and key user training in which a number of service providers participated IT Matters • Enabled smooth roll-out of the new PC workstation environment as the administrative employees received training at the same time • Reported fewer issues to the central help desk after the migration compared to similar projects that were not accompanied by employee training • Provided less pressure on the institutes’ in-house IT departments Business Matters • Ensured confident administrative employees, able to continue their day-to-day work in the new software environ
