Emerald Coast Utilities Authority, FL – Implementing FleetRouteTM in Pensacola In late 2008, the Emerald Coast Utilities Authority (ECUA) in Pensacola, FL, added 13,000 customers, made changes to trash collection services, and added recycling collection services. With the challenge of these upcoming major changes, and with very little time to react, ECUA selected GBB and technology partner C2Logix to assist in streamlining the operation, reducing costs, and ensuring a smooth transition. The fast-tracked implementation of the FleetRouteTM route optimization software resulted in balanced routes, reduced overtime, increased trash/recycling collection efficiency, and easier integration of new clients to existing routes. We were facing a great challenge, and GBB’s route optimization project tea

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