A Case Study in Training Excellence and Business Results Brought to you by Entelechy, Inc. Training Excellence and Business Results www.unlockit.com 1.800.376.8368 ?2018 Entelechy, Inc. P.O. Box 221 Silver Lake, NH 03875 USA page 1 of 4 Eliminating Costly Federal Fines through Improved Customer Service and Management Training State of Vermont Background: Entelechy worked with the State of Vermont’s Agency of Human Services (formerly known as PATH) in 2003 and 2004 to design, develop, and deliver the highly successful Food Stamp Intensive Training (FSIT). Entelechy was selected from a number of vendors due not to its knowledge of food stamps (we had none), but to our ability to create engaging, effective, focused training and its capacity to then deliver it throughout V

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