Electronic Documents and Workflow Improve Caseload Management at Employment Security Department
Electronic Documents and Workflow Improve Caseload Management at Employment Security Department
2 PagesElectronic Documents and Workflow Improve Caseload Management at Employment Security Department The Washington State Employment Security Department (ESD) supports workers during times of unemployment by providing a temporary source of income while seeking work. Each year over 250,000 ini-tial applications are filed with ESD, where 150 adjudicators handle about 43,000 issues per month. Because ESD is responsible for pay- ing unemployment
