Pearl Motor Company (Mexico, MO) is a Buick, Chevrolet, Cadillac and GMC auto dealer serving mid-west Missouri since 1916. A fourth- generation family business, Pearl Motor offers new and used auto sales, service, parts and financing. Pearl Motor Company has improved customer service and increased efficiency and security by managing customer records using FileBound. Business Challenge For any customer support team, top-level service begins with having secure access to customer information and data at a moment’s notice. Paper-based records and files slow down the process — if they can be found at all — and puts the security of the contents at risk. This was the challenge that Pearl Motor Company faced when trying to provide strong customer service and protect sensitive custo

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