An electrical system distribution operator in the European Union supplies gas and electricity to millions of homes and businesses across a vast network spanning thousands of kilometers and tens of thousands of substations. As part of its long-term strategy, the organization set out to transform both its infrastructure and business model to support a flexible, reliable, and resilient energy network. Facing the demands of a low- and zero‑carbon future, the operator developed a digitalization roadmap to evolve into a modern digital energy network. To support this transition and manage growing cyber and operational risks, the company aligned its security and governance practices with recognized best practice standards, including the 20 CIS Controls and the EU NIS Directive.

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