CUSTOMER PROFILE El Paso Electric Company is an electric utility providing generation, transmission, and distribution service to approximately 400,000 retail and wholesale customers, as well as local governments. “Excellent technical capabilities demonstrated and superb customer service. We will continue to work with RiskSense in the future. ” – Rick Bernal, Information Security Manager, El Paso Electric THE CHALLENGE In recent years, the utility industry has become increasingly aware of the potential for critical attacks against its infrastructure, such as electrical grids and water disbursement facilities. These attacks are detrimental not only to the utility company itself but its entire customer base, which is reliant on these companies for the most vital of services. To

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