For nearly 15 years, KDV Label used a custom-built enterprise resource planning (ERP) system. But, as the market grew and KDV expanded its diverse product portfolio, the pieced-together ERP system’s limitations had a growing, negative impact. KDV recognized the negative impact its aging custom system was having on its ability to stay lean, informed and responsive. “We were experiencing increased duplicate entry of information and had an increasing reliance on external programs to fi ll in the holes left by our aging ERP system,” said Steve McBride, IT manager and customer service representative at KDV Label. With segmented data and little integration available to promote the fl ow of information, data management was becoming a burden on the company. “With our old system, we w

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