Case Study

Edge Web Hosting

Edge Web Hosting

Pages 2 Pages

Success Highlights Challenges • Edge had been using several disconnected systems to fulfill its CRM, ITSM, and CMDB needs • Migrate data from multiple data sources and different data structures into a unified data repository • Create a single pane of glass view into an environment for engineers Solution • Epicor IT Service Management System (ITSM) Benefits • Robust set of service management features that support key IT processes • Comprehe

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