©IDS Infotech Ltd. Confidential ©IDS Infotech Ltd. Confidential ATTORNEY REVIEW Project Background: The client had a dedicated team along with a team of supervisors to manage the entire ESI processing. There was a need to cut this cost and build up an offshore team which can be scaled without much expense. Challenges: o This was the first opportunity for IDS to provide dedicated team for ESI processing with less operational cost. o A dedic

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