Market leaders in the insurance sector are partnering in a pioneering technology initiative enabled by advanced cloud technologies. The Result: a truly collaborative solution that engages underwriters, claims handlers and loss adjusters across organisations, improving process efficiency and, at the same time, offering best in class customer service to the insured. The Challenge When Ecclesiastical Insurance Group (EIG) needed a field service provider to handle customer insurance claims, they turned to Quadra, for its high levels of experience and service capabilities in the sector. What was needed was a reliable and robust engine to handle commercial property claims in a consistent fashion and to provide meaningful management data on-demand. Quadra was looking for a high level

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