Eaton’s Electrical business in Germany, a part of the global power management company Eaton Corporation, used the Siebel 7.5 application to support its sales and marketing divisions. The company wished to move to the Siebel 8.1 version which was being used in many Eaton organisations . The unified system would help Eaton take advantage of the better functionalities offered by the latest version. Tata Consultancy Services (TCS) helped Eaton

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