Eaton answers the call for complete needs of 9-1 -1 center Background Undeniably, T arrant County 9-1-1 District is tasked with an enormous responsibility: helping to ensure the ongoing safety of some 2.2 million citizens. In addition to protecting the population that resides within the county boundaries, the district also provides 9-1-1 services to several outlying cities. Handling more than 5,000 calls per day, Tarrant County 9-1-1 District is driven by its mission to continuously provide reliable, accurate, responsive, and effective emergency communication networks and services to its member jurisdictions. Yet five years ago, the county’s IT administrators honed in on an alarming trend. “The thing we realized, looking back over a 10-year span, was that most of

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