Move-in day at Eastern University in suburban Philadelphia is a hectic occasion. Incoming students, accompanied by their parents, search for their new home while returning students happily reconnect with old friends. All 1,400 liberal arts students live on campus in one of seven dorms and spend the day arranging furniture, shopping for school supplies, and connecting their devices to the network to prep for their first day of classes. Until last year, however, students continuously complained about poor dorm network connectivity, making it difficult for students to complete homework assignments, play video games, and stream videos. Eric McCloy, Chief Information Officer, knew it was time to update their ten-year-old network to give students the access they expected and deserve

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