CASE STUDY EASTERN BANK USES RSA ARCHER TO DRIVE BUSINESS PROCESSES AND STREAMLINE COMPLIANCE Approaching its 200th year in business, Eastern Bank is the largest and oldest mutual bank in the United States. It offers banking services, investments and insurance from more than 120 locations spread throughout eastern Massachusetts and southern New Hampshire. Eastern Bank prides itself on working hard to understand its customers’ needs so it can deliver these services in a committed and personal way. The bank recently passed the significant milestone of having more than ten billion dollars of assets under management. FOCUSING ON RISK, COMPLIANCE AND A FRESH START Prior to passing the prized ten-billion-dollar mark, the bank took the opportunity to renew its focus on enterprise risk mana

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