Case Study

East Renfrewshire

East Renfrewshire

Pages 2 Pages

Business Challenges A forward-thinking council, in January 2008 East Renfrewshire became the first Scottish local authority to create a Facebook page to publicise its services. The authority focuses on what is best for its citizens by making its services as joined up, simple, and straightforward to access as possible. This ethos is carried throughout the organisation and applies equally to internal systems used by staff. The council has 4

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