Overview East Gippsland Water is a government corpo­ ration that supplies water services to 25,700 customers, and wastewater services to 21,900 customers in the Australian state of Victoria. It services thousands of square miles, as well as managing millions of dollars of water treatment plants and other facilities. It was created in 1995 and is overseen by the Minister for Water. Challenge Before 2015, East Gippsland Water faced a scenario familiar to many businesses and gov­ ernment bodies around the world—a growing volume of data, rising storage costs, and dif­ ficulty finding information quickly. Locating information involved searching net­ work and desktop drives. This included numer­ ous hours spent sifting through documents created in previous decades by several other wat

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