Case Study Business Banese is a financial institution whose majority shareholder is the government of the state of Sergipe. Banese holds 90 percent of the capital, and positions itself as a driver of development in the Northeast. Challenge The IT department at Banese is fundamental for implementing the bank’s strategic planning and increasing the portfolio of products and services offered to customers. To meet its objectives, Banese needed to improve monitoring for core systems. Solution Following a thorough study of market offerings, the institution implemented DX NetOps from CA Technologies, A Broadcom Company. Benefit The solutions significantly reduced call registry and troubleshooting. The solution also automated fault detection before the fault became an issue. D

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