Case Study
Duty Free Americas – “Very knowledgeable, customer-oriented, proactive US-based DBA resource.”
DATAVAIL DATABASE SERVICES CASE STUDY Duty Free Americas – “Very knowledgeable, customer-oriented, proactive US-based DBA resource.” Introduction This case study of Duty Free Americas is based on an August 2016 survey of Datavail Database Services customers by T echValidate, a 3rd-party research service. “We believe that what has made this successful has been having a very knowledgeable, customer-oriented, proactive US-based DBA resource who oversees all shifts yet also engages on the day to day.” “The operational impact with Datavail services has been positive. It has allowed us to have a knowledgeable DBA resource available 24 hours a day all year round.” “ Challenges The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services: Wante