Dutch Railways Delivers More On-time Train Services with TIBCO “Virtual Train” enables staff and customers to monitor train status, open seats, and de
Dutch Railways Delivers More On-time Train Services with TIBCO “Virtual Train” enables staff and customers to monitor train status, open seats, and de
2 PagesDutch Railways Delivers More On-time Train Services with TIBCO “Virtual Train” enables staff and customers to monitor train status, open seats, and delays CHALLENGE SEARCHING FOR BETTER TRAIN SERVICE With over 800 trains, and terabytes of data from trains, passengers, and staff, Dutch Railways wanted to gain better insight into its operations. “Our ambition is to deliver more reliable and better services to customers and other stakeholders. It’s what we call the ‘virtual train’ concept,” said Hans Tonissen, program architect. “Until now, train suppliers delivered all this IT, so each type of train (and we have nine of them) had its own IT environment. It was hard to make it work together, and maintenance was very expensive. We decided we needed generic components and a relativel
