Case Study Dutch National Police Improves Capacity Planning for its Helicopter Fleet About The Dutch National Police The Dutch National Police consists of 10 Regional Units. Each Unit is managed by a Chief Constable and consists of districts divided into Frontline Teams. Each team provides basic police services in a municipality, part of a large municipality, or cluster of smaller ones. Problem The Dutch Air Support and Aviation Police (LVP) had two disconnected decision support systems (DSS) to inform strategic and operational decision making. The strategic DSS quantified the long-term effect of different allocations of police helicopters over bases. The operational DSS supported short-term decisions such as the timing and route of surveillance flights per day. However, the distri

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