Case Study
Durand Glass Manufacturing Proactively Pursues Corrective Action Best Practices With i-Sight
Durand Glass Manufacturing Proactively Pursues Corrective Action Best Practices with i-Sight www .customerexpressions.com Tel: (613) 244-5111 / 1-800 465-6089 Fax: (613) 244-3303 e-mail: sales@customerexpressions.com expressions CUSTOMER ® Customer name: Durand Glass Manufacturing Company, a subsidiary of ARC International Group Challenge: • The company needed to address corrective action more proactively in four areas: customer c