Epicor Success Story Dunn Lumber Dunn Lumber is a family-owned and operated business with nine building materials stores in Washington state. They pride themselves on offering exceptional products and customer service to their mixed contractor and homeowner clientele for more than 100 years. Dunn Lumber upgraded from Advantage to the Epicor BisTrack business management system to deliver superior customer service and maintain their traditional competitive advantage in the marketplace.“It has made a huge difference,” said Tyler Banken, IT director at Dunn Lumber. “BisTrack helps us stock product, provide information, and make the business decisions that benefit our customers the most.” Online presence for better customer service One of Dunn Lumber’s recent initiatives has been to use

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