How REPL Hit the Ground Running and Helped Dunelm Successfully DeliverTHE CLIENT Dunelm is the UK’s leading soft furnishing and homeware retailer operating 172 stores across the UK and employing 7,000 people. The retailer places a focus on quality, style, value and making customers’ lives a little easier. With this in mind, Dunelm has invested heavily in building new stores, refitting existing units and revitalising its digital infrastructure. OBJECTIVE Dunelm wanted to update its point of sale (POS) system across all 172 sites moving from RJ to the Enactor POS solution. The first major project milestone was to run a pilot at Dunelm’s head offices and then roll the technology out across the remaining sites. Dunelm’s in-house team had successfully delivered a mobile POS rol

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