Duncan Industrial Solutions CASE STUDY www.DataServ.com C007-0618 Executive Summary Duncan Equipment Company, Inc. was founded in Duncan, Oklahoma in 1948. Now headquartered in Oklahoma City, Duncan has prospered through many significant milestones throughout its history. Continued expansion in the 1980s saw new sales branches added in Tulsa, Oklahoma and Wichita Falls, Texas and expansion of the facility in Duncan. In the late nineties, Duncan made a significant commitment to become a leader in technology, as it applies to the industrial distribution market. The company sought out process improvements in all areas of their business. They installed a fully automated warehouse “pick to light” system at its Oklahoma City location. In Finance this included vendor conso

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