Dulles International Airport S.M.A.R.T. Telephone System Herndon, Virginia, USA April 2002, ongoing SYSTEM OVER VIEW Dulles Airport realized the importance of highly reliable emergency communications equipment and wanted to be able to monitor their 200+ telephones from a remote location to ensure that they were functional, and to be able to quickly identify and repair fault conditions. There was concern that a telephone might be non-functional i

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