Case Study
Due to the success of the meters, Columbus is in the final phase of upgrading nearly 5,000 meters to the fifth generation IPS meter
Due to the success of the meters, Columbus is in the final phase of upgrading nearly 5,000 meters to the fifth generation IPS meter
CASE STUDY Upgrades Improve Customer Relations COLUMBUSIn Columbus, Customer is King As a further testament to the City’s dedication to offering a convenient experience for all motorists, the City lowered its 91 wheelchair accessible IPS meters throughout Columbus. The meter poles are cut so that users in a wheelchair can see the top of the meter display screen and comfortably use the keypad, providing an easier interaction with the meter. Columbus continues to be synonymous with innovation. Recent initiatives from Mayor Michael B. Coleman, aimed at enhancing customer service while offering mobility alternatives is further defining the City’s world class image. Visitors are drawn to downtown Columbus and surrounding historic neighborhoods by an upscale housing movement, pro