CASE STUDY | LogMeIn Driving Valuable Business Insights with DataRobot LogMeIn, a cloud connectivity company whose mission is to simplify the way people interact with each other and the world around them, has grown to become one of the world’s leading SaaS companies by focusing on, and disrupting, some of today’s most transformative technology markets, including collaboration, identity, and customer engagement and support. Its strategy is to provide valuable, intuitive, and innovative products to customers, continuously evaluating how data science can be applied to execute on that strategy. Andrew Greenhut, Senior Data Scientist at LogMeIn, and his colleagues think about applying data science to answer questions like: • How can we convert more users to customers or increase

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