Case Study
Driving Digital Growth for a Leading Asian Bank
LotusFlare partnered with Permata Bank to enhance PermataMobile X by transforming it from a basic self-care app into a powerful digital growth engine. Leveraging LotusFlare’s Growth Playbook, originally pioneered at Facebook, the platform drives higher customer engagement, retention, monetization, and acquisitions through data-driven personalization and targeted campaigns. LotusFlare’s cloud-native, modular BSS enables seamless integration, agile innovation, and scalable digital banking features, helping Permata Bank deliver a simplified, enriched mobile banking experience to over 3.6 million customers across Indonesia.