Nippon Express USA improves system awareness with crucial monitoring tools By Jim Utsler 14 F EBRUA RY 20 09 i b m s y s t e m s m a g.c o m/ i b m i Dream A L o g i s t i c a l Photo BY chi P willi Ams W hen I buy a computer, piece of furniture or appliance, I just go to the store, pick what I want and take it home with me. It’s as simple as that—for me. When it comes to manufacturers and retailers, there’s much more to it. Most like

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