Case Study

Draeger Medical Professional Services & Workfront Improve On-time Ratings by 125%

Draeger Medical Professional Services & Workfront Improve On-time Ratings by 125%

Pages 3 Pages

CASE STUDY AT A GLANCE CHALLENGES • Team was distributed across the US and did not have adequate training • Existing PM tools were outdated and ineffective. • Lack of visibility caused the team to be over- extended the team, often missing deadlines BENEFITS • On-time rating increased 125% in 24 months • Centralized reporting improved intelligence for the geographically dispersed team • Easy to change templates made it possible for PMs to adjust processes to meet customer needs • Enhanced visibility improved workload balance building8 Draeger Medical Inc. building9 Medical Device users 5,700 employees network www.draeger.com map2 Telford, Pennsylvania Draeger Medical Professional Services & Workfront Improve On-time Ratings by 125% When Claudia Brozda, Director of Profe

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