Case Study
Douglasville, Georgia
Douglasville, Georgia Application: Municipal Financial Management Software Users: 99 Total Population: 33,252 Customer Thoughts “BS&A offers excellent reporting and ease of use. The software gives us the ability to scan and retain records in a digital format to allow for quicker response to inquiries, open records requests, and general drilldown capabilities. It is easy for end-users, even those not as computer savvy, to learn the software and their core roles. Generating reports is user friendly, and BS&A provides many options that the end-user desires. The customer service exceeded my expectation and continues to do so post- implementation.” – Karin Callan, Finance Director Overview Douglasville, Georgia’s previous software had significant limitations and issues bo