DLA Piper Reduces Risk
DLA Piper Reduces Risk
2 PagesCASE STUDY | DLA Piper DLA Piper A full service, global law firm with 4,000-plus lawyers in offices throughout Asia Pacific, Europe, the Middle East, and the Americas. Challenge • Too many staff on the service desk required NRTAdmin access to do their jobs properly • Clients had concerns that access wasn’t on a “need-to-know” basis • Many service requests from business users had to be escalated to the second line of support Solution R
