Good healthcare is all about providing the right treatment at the right time in the right place. To help its front-line staff achieve this, North West Ambulance Service NHS Trust has commissioned an innovative system that provides ambulance crews with up-to-date patient information and enables seamless referrals to other care providers. The North West Ambulance Service NHS Trust (NWAS) is the second largest ambulance trust in England, covering an area stretching more than 150 miles from Cheshire right up to the border with Scotland. It’s home to seven million people, and includes the major population centres of Greater Manchester, Liverpool, Blackpool and Preston, as well as some of the UK’s most sparsely populated countryside. The trust handles over a million 999 calls pe

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