Overview DKG Groep is an international kitchen firm based in Bergen op Zoom, the Netherlands. It produces kitchens for major firms Bruynzeel Keukens and Keller Keukens, as well as operating its own retail network of 33 shops. DKG Groep’s Bergen op Zoom factory is one of the largest and most ad­ vanced kitchen factories in Europe, cre­ ating a wide range of contemporary and functional products to suit the needs of individual consumers. Challenge DKG Groep is among the largest and most successful companies in the European kitchen market. Operating in the design, manufacturing, and B2B as well as B2C retail sectors, the company must manage a complex range of business processes to remain competitive. Martijn Leenknegt, ICT Manager at DKG Groep, explained: “We sell our kitchen

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