Ditch the Paper, Go with Online Scheduling By Nelson Pedro, CCEMTP | Operations Coordinator LifePACT Critical Care Transport Team | Hasbro Children's Hospital If you ask any operations level manager what is their most time-consuming and frustrating job, they will tell you: scheduling. Like many of you, I found myself unable to effectively manage our employee schedules. Equal distribution of weekend and holiday shifts was difficult and was often accompanied with petty bickering. Tracking down employees for availability was an ongoing issue and delayed putting the schedule together. Our old system was horrible. We used the first of the month as the availability submission date thinking this would be easy to remember. Staff would email their availability to the scheduler who then printed them

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