CASE STUDY DISH Network Company sees real business results with Aspect solution Results • Increased schedule adherence from 50 percent to 90 percent • Impr oved enterprise scheduling, staffing and forecasting across 18 sites and 10,000 agents • Impr oved workfor ce management for both inbound and outbound agents • Increased job satisfaction The Company Headquartered in Englewood, Colorado, the DISH Network Corporation is the nation’s t

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