Case Study

Discovery Communications Takes a DIY Approach to Wdesk

Discovery Communications Takes a DIY Approach to Wdesk

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Discovery Communications T akes a DIY Approach to Wdesk Many Ways to Train From the online help section to webinars and training videos, the team used all of the extensive resources from Workiva to learn about the platform. “We’re part of the YouTube generation, so we like being able to watch a video, download it to our brains, and know what we need to do,” says Alana Lee, Assistant, Executive Assistant to the CAO. And if they did have a question, support was just a phone call away. “I was comfortable that we could find everything we needed in the help section, but we also knew we could call our Customer Success Manager anytime,” adds Lee. Empowering the Team The Discovery team says the platform has completely revolutionized its reporting process. The single document d

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