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DirecTV

DirecTV

Capriza
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The New Face of Enterprise Software. www.capriza.com (650) 600-3661 CASE STUDY: DirecTV DirecTV reduced costs and increased customer and technician satisfaction by mobilizing new activations! DirecTV has a global network of thousands of technicians who are responsible for installing and activating devices for new customers. To activate the system, they were forced to call into a call center, read off a lengthy bar code and have the attenda

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