Case Study: Director, Case Management 1 © 2017 HCT Executive Interim Management & Consulting. All Rights Reserved. Client Profile and Requested Services A hospital was relocating into a new 159 bed hospital and requested an assessment of the Case Management functions as well as an interim director for the department. HCT Executive Interim Management & Consulting (HCT) provided an experienced interim Director of Case Management to not only serve as immediate leadership while a search for a permanent leader was in progress, but to also complete the requested departmental assessment. Challenges and Solution The client’s challenges included performance metrics that were not satisfactory: ? Length of Stay (LOS) baseline metrics for all payers was 3.12 days with a goal

Join for free to read