1 Powered Process Improvement CASE STUDY DIRECT RELIEF Direct Relief turned to Newcastle Systems for mobile powered workstations that speed the handling of crucial medicines and health care supplies. CUSTOMER Direct Relief has been helping the needy of the world for nearly 70 years. Two successful businessmen who fled the Nazis during World War II founded Direct Relief, originally to help friends they left behind in Europe rebuild their lives af- ter the war. It has since grown into an effective relief network that provides medicines and health supplies to refugees and the disadvantaged within 80 countries and also within all 50 U.S. states. WORKPLACE Direct Relief operates a single 24,000 square foot distribu- tion facility in Santa Barbara, CA. PRODUCTS IN USE (12) NB and PC

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