A MERIDIAN CASE STUDY SELF-SERVICE SOLUTIONS Direct General INSURANCE PURCHASING AND BILL PAYMENT KIOSKDirect General Insurance Purchase and Bill Payment Kiosk A MERIDIAN CASE STUDY S Ince 1991, Direct General has offered affordable auto, motorcycle, and life insurance to drivers across the country. When looking for a way to streamline and simplify the insurance process for both new clients and existing clients, Direct General turned to Meridian to create a first-of-its-kind insurance kiosk solution. The Solution Meridian provided Direct General with a custom designed kiosk based on the iSeries model. This unique insurance kiosk has the capability to produce auto insurance quotations in under 60 seconds, and affords drivers the opportunity to walk away with a fully binding policy in

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