Everence Services, a faith-based credit union, sought to fully digitize its HR and payroll structure. HR Generalist Dawn Ergle worked with ADP Professional Services to expand the use of ADP Workforce Now and optimize its capabilities. This collaboration helped streamline payroll and HR processes, saving time, reducing errors, and enhancing employee experience. Employees gained control over tasks like open enrollment through a mobile app, and the company improved employee engagement with the Voice of the Employee module. The digitization process has improved efficiency and allowed HR to focus on more strategic tasks, with plans for future enhancements.

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