© Zensar Technologies . © Zensar Technologies Company: The client is one of the foremost independent chain-store groups in South Africa with multi-sites for various brands. Headquarters: Cape Town, SA Products across the digital commerce landscape ? Oracle ATG Commerce Suite (BCC, eCommerce & CSC) ? Manhattan Associates – OMS, WMS ? JDE, EPICOR – POS & CRM ? Adobe Scene7, Akamai, Cybersource ? Other products for integration ? Commerce through instore, web, msite and app Challenges ? Broken user experience across omnichannel due to lack of standard processes ? Need for faster system customizations, upgrades and multi-site rollouts (13 sites) ? Loss of business due to site/app per

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