CASE STUDY 1 “I thought we could really raise our level of service if we shifted all of our field service under our Diebold relationship.” Tony Guarino, vice president of customer support services at ABTG ABTG delivers pharmacy-specific technology solutions to healthcare providers throughout the United States and Canada as a part of AmerisourceBergen, one of the world’s largest pharmaceutical service companies. Headquartered in Buffalo Gro

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