Lean Management Thinking Programme DHL - Case Study DHL, Westfield, is an established facility that acts as a Regional Distribution Centre (RDC) for Marks & Spencer. Located in central Scotland the RDC services all Marks and Spencer stores within Scotland and North East England for general merchandise. Lean Team Stephen Hutchison - Stock-handler Iain Valentine – Admin & Finance Assistant Lindsey Martin - Section Manager Ricky Pender - Oper

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