Business needs Business results The Natural History Museum wanted to modernise the way it managed refresh cycles for its 1,400 client devices. Many were ageing and costs were increasing. By adopting Dell Technologies PC as a Service, the museum transformed processes, simplifying lifecycle management and optimising expenses whilst aligning IT disposal with sustainability goals. • Reduced management costs by one redeployed FTE • Improved staff productivity with support tickets down 75% • Simplified lifecycle management, including asset recovery • Protected cash flow liquidity with flexible payments • Freed up time for strategic IT tasks • Helped align IT with museum’s sustainability strategy “In my 20 years working in IT, I’d never seen such goodwill and praise as we received aft

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